Complete Forwarder - 3 Course BUNDLE

IDEAL FOR NEW STARTERS AND MORE EXPERIENCED EMPLOYEES WHO MAY BENEFIT FROM A BETTER UNDERSTANDING OF INDUSTRY PRINCIPLES.

Complete Forwarder – 3 Course BUNDLE

Our Complete Forwarder bundle includes three courses (total 23 lessons); Need to Know Forwarding, Personal Skills & Global Knowledge. All lessons have a multiple choice test, and each course has a certificate. The discounted bundle includes around 20-25 hours of learning, including tests.

Each of our lessons is written in the modern, easy on the eye Prezi format and some lessons include links to video to enhance the experience. Each of our lessons include learning objectives and a review section, each lesson may be viewed 5 times and are accessible for up to 12 months.

This bundle is designed for freight forwarders and logistics providers.

£129.00 + VAT

Ordering for more than one user? Use our Multiple Learner Order Form.
BULK DISCOUNTS: 2-4 Learners 10% Discount, 5-9 Learners 15% Discount, 10+ Learners 20% Discount.

Course 1 Included – Need to Know Forwarding Course (9 lessons)

Lesson 1
Introduction 
  • Forwarder’s Role
  • Transport Modes
  • The Parties Involved
  • Documentation
  • Freight Types
  • Charging Methods
Lesson 2
Risk & Liability
  • Risk
  • What Goes Wrong
  • Major Incidents
  • Liability
  • Trading Conditions
  • Protection
Lesson 3
Terms & Conditions
  • Shipment Breakdown
  • INCO terms
  • Freight Prepaid Terms
  • Freight Collect Terms
  • Named Place
  • General Guidelines 
Lesson 4
Ocean Freight
  • History
  • Container ships
  • Containers
  • Shipment Types
  • Charges
  • Processes
Lesson 5
Air Freight 
  • Airlines
  • Airline units
  • Aircraft
  • Consignment Types
  • Charging
  • Security
  • Volume
 
Lesson 6
Road Freight
  • History
  • Channel Tunnel
  • Trailers
  • Consignment Types
  • Pallets
  • Charges
  • Rail-freight
 
Lesson 7
Dangerous Goods
  • Dangerous Goods Explanation
  • Regulations
  • Classes 1-9
  • Guidelines
Lesson 8
Claims & Insurance
  • Cargo Insurance
  • Insurance Commodities
  • Coverage
  • Time Limits
  • Procedure
Lesson 9
Customs
  • Duty
  • VAT
  • Customs Clearance
  • Commodity Codes
  • Licences
  • Free Circulation
  • Temporary Imports

Course 2 Included – Global Knowledge Course (10 lessons)

Lesson 1
The World
  • Continents
  • General Knowledge
  • Transport Statistics
  • Regions
  • Countries
Lesson 2
North America
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 3
The Far East
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 4
South East Asia
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 5
Indian Sub Continent
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 6
The Middle East
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 7
South America
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 8
Oceania
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 9
Western Europe
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information
Lesson 10
Eastern Europe
  • Moving Region Maps
  • Countries
  • Capitals, Ports, Airports
  • Airport Codes
  • Country Codes
  • General Information

Course 3 Included – Personal Skills Course (4 lessons)

Lesson 1
Communication
  • Good Communicating
  • Need Prompt Replies
  • Communicating Clearly
  • Courtesy & Respect
  • Taking Control
Lesson 2
Being Organised
  • Being Organised
  • Parento’s Principle
  • Eisenhower Matrix
  • More Techniques
  • Taking Control
  • Working Processes
Lesson 3
Customer Service
  • Our Goals
  • Our Clients
  • Customer Service
  • Skills1
  • Skills2
  • Features & Benefits
Lesson 4
Sales
  • Introduction
  • Sales Process
  • Opening & Questioning
  • Listening
  • Offering & Checking
  • Objections & Closing